Privacy Policy
InsightForge (hereinafter "we" or "the Company") establishes this Privacy Policy (hereinafter "this Policy") regarding the handling of users' personal information in this service.
Article 1 (Information We Collect)
We may collect the following information.
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Account Information
- Email address from Google sign-in
- Display name and profile photo from Google sign-in
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Payment Information
- Credit card information (processed through Stripe; we do not directly store card numbers)
- Purchase history
- Credit balance and usage history
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Usage Information
- Research creation history
- Credit consumption records
- Access logs (IP address, browser information, access timestamps, etc.)
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Processed Data
- Study panel profiles and evaluation scores
- Research reports and generated insights
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Cookies and Similar Technologies
- Session management cookies
- Locale preference cookies
Article 2 (Purpose of Use)
We use collected information for the following purposes.
- Providing, maintaining, and improving this service
- User authentication and account management
- Processing credit purchases and balance management
- Responding to inquiries
- Sending important service-related notices
- Analyzing usage patterns and improving the service
- Preventing unauthorized use and ensuring security
- Responding to legal requirements
Article 3 (Disclosure to Third Parties)
We will not provide personal information to third parties except in the following cases.
- When user consent has been obtained
- When required by law
- When necessary to protect life, body, or property and it is difficult to obtain user consent
- When cooperating with government agencies or local authorities performing legally mandated duties
Article 4 (External Services)
We use the following external services to provide this service. These services handle information in accordance with their respective privacy policies.
Google sign-in
Purpose: User authentication
Privacy Policy
Stripe
Purpose: Payment processing
Privacy Policy
DeepSeek
Purpose: AI-assisted research analysis
Privacy Policy
OpenAI
Purpose: Supporting research scoring when needed
Privacy Policy
OCI Cloud
Purpose: Infrastructure and hosting
Privacy Policy
Article 5 (Data Storage and Deletion)
- Account information and usage history are stored while the account is active and may be retained for a legally required period after account deletion.
- Research data and AI-generated results are stored associated with the user account and deleted upon account deletion.
- Payment-related information is retained for the period required by law.
Article 6 (Information Security)
We implement appropriate security measures to prevent leakage, loss, or damage of collected information. These include:
- Encryption of communications (SSL/TLS)
- Secure handling of service credentials
- Access control implementation
- Regular security audits
Article 7 (User Rights)
Users have the following rights.
- Right of access: The right to request disclosure of your personal information
- Right of correction: The right to request correction of inaccurate personal information
- Right of deletion: The right to request deletion of personal information (except where retention is required by law)
- Right to suspend use: The right to request suspension of use of personal information
To exercise these rights, please contact us at the address below. We will respond within a reasonable period after identity verification.
Article 8 (Use of Cookies)
- We use cookies for user convenience and usage analysis.
- Users can disable cookies through browser settings, but some service features may become unavailable.
Article 9 (AI Data Processing)
- This service uses AI technology for consumer research simulation and data analysis.
- Data used for AI processing is used solely for processing purposes and is not used for AI model training, subject to the terms of the third-party services used to provide the Service.
- AI processing results are provided as reference information. Users are responsible for verifying accuracy before making decisions.
Article 10 (Use by Minors)
This service is not intended for use by persons under 18 years of age. Persons under 18 should use this service with parental consent.
Article 11 (Changes to Privacy Policy)
- We may change this Policy as necessary.
- For significant changes, we will notify users through the service or by email.
- The revised Privacy Policy takes effect upon posting on this page.
Article 12 (Contact)
For inquiries regarding this Policy, please contact the following.
effloow
Email: kim.jangwook.1029@gmail.com
Enacted: 2025-02-13
Last updated: 2026-05-30